Privacy Policy
We at PublicPlainPortal respect your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect about you when you visit our site at publicplainportal.xyz and how we use, disclose, and safeguard that information. If you have any questions, you can reach us at +44 20 7946 0874.
Purpose and scope. This policy applies to all visitors of our website and to customers who place orders with our pizzeria. It describes: the types of data we collect; how we use it to provide pizza services, promotions, and customer support; the choices you have about your data; and how long we keep it. By using our site, you agree to the practices described in this policy.
Information we collect automatically. When you visit our site, we may automatically collect technical data such as your IP address, browser type, device identifiers, and pages you view. We use cookies and similar tracking technologies to improve your experience, analyze site performance, and tailor content, including special offers. You can adjust your browser settings to decline cookies, but some features of our site may not function properly.
Information you provide to us. We collect information you voluntarily provide when you place an order, create an account, subscribe to a newsletter, or contact us. This may include your name, contact details, order history, and delivery preferences. We use this data to process orders, communicate about your order status, confirm delivery, and provide customer support.
Payment data. For orders, we may collect payment details directly or via our payment processor. We do not store full payment card information on our servers unless explicitly required by a service provider. We use secure, compliant payment methods to finalize transactions and protect your financial information.
How we use your data. We use your data to:
- Process and deliver orders for London in United Kingdom with postal code W1D 3EH and address at 12 Olive Court, Soho.
- Communicate order updates, promotions, and important notices.
- Support customer service inquiries and resolve issues with orders or deliveries.
- Improve our menu, services, and website, including personalization of offers and recommendations.
- Meet legal obligations, resolve disputes, and enforce our terms.
Legal basis for processing. We rely on legitimate interests to operate and improve our services, consent for marketing communications where required, and contractual necessity to fulfill orders.
Sharing of information. We may share your data with service providers who help us operate our business, such as payment processors, delivery partners, email providers, and IT support. We require these partners to protect your data and only use it for specified purposes. We may also share information to comply with laws, respond to lawful requests, or protect our rights and safety.
Data retention. We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. In particular, order records and contact details may be kept for a period necessary to resolve disputes and support ongoing customer relationships.
Security. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. We continually review our security practices and update measures as needed.
Your rights. Depending on applicable law, you may have rights to access, correct, delete, or restrict your data, or to object to certain processing. You can request a copy of your data or ask us to stop sending marketing communications by contacting our team. Some rights may be subject to exemptions or fees where permitted by law.
Children’s privacy. Our site is not directed at children under 16. We do not knowingly collect personal data from children. If you are a parent or guardian and you learn that your child has provided us with personal data, please contact us to remove it or for assistance.
International transfers. If you are located outside the country where our servers are based, your information may be transferred to, stored, and processed in United Kingdom or other jurisdictions. We implement safeguards to protect data during such transfers in accordance with applicable law.
Marketing communications. We may send you email or other messages about our pizzas, new menu items, promotions, or events. You can opt out of marketing communications at any time by following the unsubscribe instructions in the messages or by contacting us. Note that even if you opt out of marketing messages, we may still send you transactional or informational messages about your orders.
Updates to this policy. We may update this privacy policy from time to time. If we make material changes, we will notify you by updating the “Last updated” date and, where required by law, obtain your consent. The current version is available at all times on our site.
Contact. If you have questions about this policy, your data, or your privacy rights, please contact PublicPlainPortal at publicplainportal.xyz or call +44 20 7946 0874 for assistance. Our team will respond promptly to requests and concerns.